Frequently Asked Questions

ApotheekPlus.net is a trusted online pharmacy committed to delivering prescription medicines across the Netherlands. We offer a wide range of prescription-only medications sourced from verified suppliers.

Placing an order is easy! Search our website for the products you want. Just add them to your cart and check out. Fill in your shipping details and pay. You will get an order confirmation by email.

Yes, we prioritize the security and privacy of your data. All transactions and personal details are protected using encrypted connections to ensure complete confidentiality.

For health and safety reasons, we are unable to accept returns or exchanges of medicine products unless the item is damaged or defective.

If there’s an item that is damaged or incorrect, please contact our support team on WhatsApp within 48 hours of delivery. We can help you with a replacement.

You may cancel your order if it hasn’t been processed or shipped.

Orders placed on working days before 12:00 PM are shipped the same day and usually delivered the next day. Orders placed after 12:00 PM or on weekends are processed the next business day and delivered within one to two days, depending on your location.

The costs of shipping are transparently displayed at checkout, and there are no hidden charges, so you know exactly what to pay before finalizing your order.

Yes, we do deliver to every place in the Netherlands. All orders are mailed in discreetly packaged parcels for your privacy.

Yes. You will receive a tracking link by email as soon as your order ships, allowing you to monitor its progress in real time.