Is a prescription required to order medicines from Apotheek Plus?

Some medications—such as antibiotics, sleeping pills, or sedatives—may require a valid prescription in accordance with medical regulations. However, if you do not currently have a prescription, we encourage you to contact us via live chat to explore your options to place an order. Our team is happy to assist you in understanding the next steps.

Do you deliver medicines all over France?

Yes, we offer reliable and fast delivery services across France, ensuring timely and safe shipment of your ordered medicines.

How can I track my order after purchase?

Once your order is confirmed, you’ll receive a tracking link via email. You can also check your order status in the "My Account" section.

What if I receive a damaged or incorrect product?

If your product is damaged or incorrect, please contact us within 48 hours of delivery for a quick and hassle-free return or exchange.

Are my payment details secure on Apotheek Plus?

Absolutely. We use encrypted and secure payment gateways to ensure your transactions are protected and confidential.

How can I contact customer support?

You can reach our support team via the contact number provided on the site or use the live chat option for instant help.

Can I get updates on discounts or new medicines?

Yes, subscribe to our newsletter by entering your email on the homepage to receive updates, deals, and new product announcements.

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